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1. Introduction
1.1. These Terms and Conditions govern the relationship between T.S.C.A and the client for the provision of cybersecurity consultant services, including policy development, management, mentorship, job placement, consulting, and assessments (collectively referred to as "Services").
2. Service Scope
2.1. The specific scope of Services will be defined in a separate agreement or statement of work (SOW) between the Company and the Client.
3. Payment and Fees
3.1. Payment terms, including fees, billing frequency, and payment methods, will be outlined in the SOW or as agreed upon separately.
4. Confidentiality
4.1. Both parties agree to maintain the confidentiality of any sensitive information disclosed during the course of the Services.
5. Intellectual Property
5.1. Any intellectual property created during the provision of Services will be outlined in the SOW. The ownership and rights to such intellectual property will also be specified therein.
6. Client Responsibilities
6.1. The Client agrees to provide necessary access to information, resources, and personnel to facilitate the delivery of Services.
7. Termination
7.1. Either party may terminate the agreement with written notice if the other party breaches the terms of the agreement. Provisions for termination without cause may also be included in the SOW.
8. Liability
8.1. The Company's liability for any damages arising from the Services shall be limited to the fees paid by the Client for those Services.
9. Governing Law and Jurisdiction
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Maryland. Any disputes will be subject to the exclusive jurisdiction of the courts in the state of Maryland.
10. Miscellaneous
10.1. These Terms and Conditions constitute the entire agreement between the parties and supersede all prior agreements, whether oral or written.
10.2. Amendments to this agreement must be in writing and signed by both parties.
10.3. Any waiver of a breach of these terms shall not constitute a waiver of any other provision or subsequent breaches.
Effective Date: October 6, 2023
Thank you for choosing T.S.C.A as your trusted cybersecurity consultant. We are committed to providing you with exceptional policy development, mentor training, and job placement services. However, we understand that there may be circumstances where you require a return or refund. Please read our Return and Refund Policy carefully to understand your rights and obligations.
1. Policy Development Services:
• Our policy development services are tailored to your specific needs. As such, once the work has commenced, refunds will not be issued. However, if you have any concerns about the quality of our services, please contact us within 7 days of receiving the final policy draft, and we will address any necessary revisions at no additional cost.
2. Mentor Training:
• If you enroll in our mentor training programs, you may request a refund within 30 days of purchase if you are dissatisfied with the course content or delivery. To request a refund, please contact our support team at tscasoultions@gmail.com with a detailed explanation of your dissatisfaction. Refunds will be processed within 14 days of approval.
3. Job Placement Services:
• We strive to connect our clients with suitable job opportunities. If you have subscribed to our job placement services, and we fail to provide you with job interviews or placement within 6 months, you are eligible for a full refund of your subscription fee. To request a refund, please contact us at tscasoultions@gmail.com with your subscription details.
4. General Refund Conditions:
• Refunds will be issued to the original payment method used for the purchase.
• Refunds are typically processed within 14 days of approval.
• We reserve the right to refuse refunds for any misuse or abuse of our services.
5. Contact Us:
• If you have any questions about our Return and Refund Policy or wish to request a refund, please contact our customer support team at tscasoultions@gmail.com.
By engaging with our services, you agree to abide by this Return and Refund Policy. T.S.C.A reserves the right to modify or amend this policy at any time without prior notice. Please check our website for the most up-to-date policy information.
Thank you for choosing T.S.C.A as your cybersecurity consultant. We look forward to serving you with excellence in policy development, mentor training, and job placement services.
Copyright © 2024 The Security Cyber Advisors (T.S.C.A) - All Rights Reserved.
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