Return and Refund Policy
Effective Date: October 6, 2023
Thank you for choosing T.S.C.A as your trusted cybersecurity consultant. We are committed to providing you with exceptional policy development, mentor training, and job placement services. However, we understand that there may be circumstances where you require a return or refund. Please read our Return and Refund Policy carefully to understand your rights and obligations.
1. Policy Development Services:
• Our policy development services are tailored to your specific needs. As such, once the work has commenced, refunds will not be issued. However, if you have any concerns about the quality of our services, please contact us within 7 days of receiving the final policy draft, and we will address any necessary revisions at no additional cost.
2. Mentor Training:
• If you enroll in our mentor training programs, you may request a refund within 30 days of purchase if you are dissatisfied with the course content or delivery. To request a refund, please contact our support team at [email protected] with a detailed explanation of your dissatisfaction. Refunds will be processed within 14 days of approval.
3. Job Placement Services:
• We strive to connect our clients with suitable job opportunities. If you have subscribed to our job placement services, and we fail to provide you with job interviews or placement within 6 months, you are eligible for a full refund of your subscription fee. To request a refund, please contact us at [email protected] with your subscription details.
4. General Refund Conditions:
• Refunds will be issued to the original payment method used for the purchase.
• Refunds are typically processed within 14 days of approval.
• We reserve the right to refuse refunds for any misuse or abuse of our services.
5. Contact Us:
• If you have any questions about our Return and Refund Policy or wish to request a refund, please contact our customer support team at [email protected].
By engaging with our services, you agree to abide by this Return and Refund Policy. T.S.C.A reserves the right to modify or amend this policy at any time without prior notice. Please check our website for the most up-to-date policy information.
Thank you for choosing T.S.C.A as your cybersecurity consultant. We look forward to serving you with excellence in policy development, mentor training, and job placement services.